Mass communications
Email, SMS, and push to residents — snow closures, water main breaks, meeting reminders. Multilingual, audience-segmented, with delivery receipts.
Compose announcement with channel selection and audience preview. Staff view.
Residents self-subscribe by category. Staff compose, schedule, and send. Per-channel delivery with opt-out tracking. Emergency override respects resident quiet hours only when life-safety is involved.
What you can do with mass communications.
Compose once, deliver to email, SMS, push, and voice in parallel
Resident self-subscription by category — no opt-in spam from the town
Audience filters by street, district, utility account, or saved query
Scheduled sends with timezone-aware delivery
Emergency override with quiet-hours respect (life-safety only)
Per-channel delivery and bounce reports
Mass communications — answered.
The questions we hear most when towns are evaluating this module. Anything specific to your charter, your state, or your existing vendor — we'll answer on the discovery call.
01 Do we have to manage opt-in lists ourselves? +
02 How do we send to the right people for a localized event? +
03 What's the cost per SMS or voice message? +
04 Can we send notifications in languages other than English? +
The modules mass communications talks to most.
Public intake for service requests — potholes, dead trees, broken streetlights. Geo-pinned reports, auto-routed to the right crew, closed with a reply.
Council & meetings — agendas, packets, motions, voting records, public hearings, minutes. With the meeting livestream and the public-comment queue.
Water, sewer, trash, stormwater billing for small water systems. Tiered rates, autopay, delinquencies, liens — and a portal residents can actually use.
Run your town
on one system.
Thirty-minute discovery call with the actual builders. Bring last month's spreadsheets; we'll bring the questions.