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TownAdminPro
Privacy

What we collect. What we don't.

This notice covers the public marketing site at townadminpro.com, operated by Mehrutherm LLC (opens in new tab) (the company behind the TownAdminPro product). The TownAdminPro product itself — the software your town runs on — has its own data-handling commitments described on the Security page and in your service contract. This page is about the marketing site only.

Last updated · May 11, 2026

What we collect on this site

The contact form. When you submit the form at /contact, we receive the fields you fill in (name, email, optional phone, role, town or organization, state, population, and any message). We use these to reply to your inquiry and to discuss whether TownAdminPro is a fit for your town. That's it.

Server logs. Like every web server, our hosting provider keeps short-lived request logs that include IP address, user agent, and the page requested. These are used to diagnose errors and detect abuse, then discarded.

Analytics. We use Cloudflare Web Analytics, which is privacy-respecting by design: no cookies, no fingerprinting, and no individual tracking. We see aggregate traffic patterns (popular pages, referrers, country-level location) but not individual visitors.

What we don't collect

  • No advertising or third-party tracking pixels.
  • No analytics cookies. No persistent identifiers in your browser at all.
  • No remarketing lists. Visiting our site does not add you to any ad-targeting audience anywhere.
  • We do not sell, syndicate, or share data from this site with anyone — under any business model.

How long we keep what you send

Contact-form submissions are kept in our email inbox until our conversation has clearly concluded. If you ask us to delete your information, we will do so within 30 days and confirm in writing.

Your rights

You can ask us, at any time, to:

  • Tell you what information we hold about you.
  • Correct it if it's wrong.
  • Delete it. (Only marketing-site information; product data is governed by your service contract.)

Reach out through the contact form and we'll get back to you within one business day.

The product, separately

When a town becomes a TownAdminPro customer, the residents' records and operational data live in the product, not on this marketing site. Those records are governed by the service contract, the Security page, and the company's standing commitments — summarized here:

  • Resident data is the town's property, exclusively.
  • We do not sell, syndicate, or train AI models on resident records.
  • Documented data model, one-click export, and a clean exit clause that returns everything in encrypted form.

Updates

We may update this notice. Material changes will be posted with a new "last updated" date. We won't quietly weaken any commitments described above.

Contact

Questions about this notice — or about anything we have on file for you — reach us through the contact form.