Utility billing
Water, sewer, trash, stormwater billing for small water systems. Tiered rates, autopay, delinquencies, liens — and a portal residents can actually use.
May 2026 billing cycle pipeline from meter import through dunning. Staff view.
The monthly cycle from meter reads to bill generation, mailing, and reconciliation. Aging buckets with automated dunning. Resident portal for payments, autopay, and vacation holds. Lien workflow integrated with code enforcement and property tax.
What you can do with utility billing.
Meter-read import — handheld, AMI, or manual entry
Tiered rate structures including conservation tiers
Bill generation with print-and-mail or paperless email delivery
Resident-portal autopay enrollment
Automated dunning with aging buckets
Lien attachment integrated with property tax
Utility billing — answered.
The questions we hear most when towns are evaluating this module. Anything specific to your charter, your state, or your existing vendor — we'll answer on the discovery call.
01 Can we import meter reads from our handheld or AMI system? +
02 What happens when an account becomes delinquent? +
03 Can residents sign up for autopay without calling the office? +
04 Do we have to print and mail bills, or can we go paperless? +
The modules utility billing talks to most.
Property tax roll, exemptions, appeals, payments, mortgage-company exports. Built for the treasurer who reconciles to the county every quarter.
One front-counter terminal for any payment — utility, tax, permit, dog license. Drawer counts, audit trail, end-of-day balanced to the GL automatically.
GIS for small towns — every parcel one click from its tax bill, permits, complaints, and utility account. No separate ESRI license, no separate vendor.
Run your town
on one system.
Thirty-minute discovery call with the actual builders. Bring last month's spreadsheets; we'll bring the questions.