Work orders
Work-order dispatch, scheduling, status updates. Linked to the asset, the request, and the budget line — the public works crew's whole day on one screen.
| Crew | Mon May 11 | Tue May 12 | Wed May 13 | Thu May 14 | Fri May 15 | Sat May 16 |
|---|---|---|---|---|---|---|
| Crew A | WO-2204 Pothole 14 Birch Ln 8 AM · OVERDUE WO-2203 Hydrant flush Maple St 1 PM | | WO-2214 Manhole insp Birch Ln 10 AM | WO-2218 Lift station svc LS-3 8 AM | | WO-2221 On-call Town-wide All day |
| Crew B | | WO-2202 Stop sign 5th & Oak 9 AM WO-2201 Catch basin Elm Ct 11 AM | | WO-2215 Storm drain River St 9 AM | WO-2219 Sign install Main St 9 AM | |
| Parks | WO-2208 Tree pruning Cedar Park All day | WO-2210 Restroom mtnce Cedar Park 2 PM | WO-2212 Field marking Cedar Park 8 AM | WO-2216 Bench paint Library 1 PM | | |
| Shop | | | WO-2200 Plow blade · T-7 Shop All day | | WO-2220 Dump truck PM · T-4 Shop 11 AM | |
Crew schedule for the week of May 11 with jobs assigned across crews. Staff view.
Orders created from resident service requests, scheduled preventive maintenance, or manual entry — each linked to an asset record. Status updates with photos and notes from any browser. Closes the loop with the resident when the request is resolved.
What you can do with work orders.
Orders from service requests, scheduled preventive maintenance, or manual entry
Each order linked to its asset record (hydrant, vehicle, sign, etc.)
Crew scheduling with conflict and overtime detection
Status updates with photo upload from any browser
Resident notification when a request-derived WO is resolved
Cost tracking against budget lines per work order
Work orders — answered.
The questions we hear most when towns are evaluating this module. Anything specific to your charter, your state, or your existing vendor — we'll answer on the discovery call.
01 How do crews update an order from the field? +
02 Can we schedule recurring preventive maintenance? +
03 How do work-order costs roll up for the budget? +
04 What happens when a request comes in but no crew is available? +
The modules work orders talks to most.
Public intake for service requests — potholes, dead trees, broken streetlights. Geo-pinned reports, auto-routed to the right crew, closed with a reply.
Asset registry, condition tracking, replacement schedules, capital improvement planning — every culvert, hydrant, and truck with full service history.
GIS for small towns — every parcel one click from its tax bill, permits, complaints, and utility account. No separate ESRI license, no separate vendor.
Run your town
on one system.
Thirty-minute discovery call with the actual builders. Bring last month's spreadsheets; we'll bring the questions.